Since being established in 1983, World Vision Ireland has endeavoured to use the resources entrusted to us efficiently and effectively in order to deliver maximum impact to the children and communities that we serve.
World Vision Ireland has adopted the World Vision International definition of ‘accountability’: The commitment of an individual or organisation to account for its activities and promises made, provide information, listen, and empower its diverse stakeholders to actively participate and hold to account, accept responsibility for its decisions, disclose the results in a transparent manner, and uphold the highest ethical behaviour in our operations. It also includes the responsibility for money or other entrusted properties to be used in the most efficient and responsible manner possible.
Feedback and Complaints
World Vision Ireland is committed to making accountability real, through genuine and open two-way communications that celebrate successes and demonstrates a willingness to learn from mistakes.
We welcome feedback and complaints so that we can be both more effective and ensure the safety of everyone whose lives we impact:
- Our Complaints and Feedback policy outlines our approach to collecting and acting on feedback and complaints. For more information on how we deal with your feedback and complaints contact us.
- Specific safeguarding concerns can be sent here and any misconduct by World Vision staff or our affiliates can be reported through our global whistle-blower ‘Integrity and Protection’ hotline which ensures confidentiality and includes an option for anonymity.